Culture has a strong influence on non-verbal communication. Even the simple act of looking someone in the eye is not at all that simple. In the USA, Americans are (1) ____________to look directly at people when speaking to them. It shows interest in what they are saying and is thought to carry a (2) ____________of honesty. Meanwhile, in Japan and Korea, people avoid long periods of eye contact. It is considered more polite to look to the side during a conversation. Given such differences with even the most common expressions, people (3) ____________travel or work abroad have a real need to learn the other culture's body language. People tend to be unaware of the messages they are sending to others. So, it is useful to consider your own body language before dealing (4) __________ people from other cultures. Knowing about the body language of friends, clients, and colleagues can be very helpful in improving understanding and avoiding miscommunication. Question 1 4 điểm encouraged assisted opposed forbidden Question 2 4 điểm taste touch sound sense Question 3 4 điểm whom who which where Question 4 4 điểm from over with of